Residential Services Jobs - Percy Hedley Foundation

Our Residential Services staff deliver top quality care and support to our service users within residential settings. They play a vital role in creating positive, lasting memories, building strong and trusting relationships and creating supportive environments where individuals can truly thrive.

Our Residential Services teams work across a range of locations, including Jesmond and Forest Hall.

Our Benefits

Our people are our most important assets. We value the hard work, commitment and passion of our colleagues, and so we want to offer the best benefits for you.

CPD training and development

A minimum of 23 days paid holidays plus bank holidays, rising to 28 days after 5 years’ service

Day or night shifts on a rota basis

Auto enrolment onto our Peoples Pension with 3-5% matched from us

Phab Rewards – discounts and savings with various retailers such as Sainsburys, Asda, B&Q, Next, Argos and Carphone Warehouse

Access to a Blue light discount card

Cycle to work scheme

Life assurance providing protection for your family and dependents

Generous occupational sick pay, increasing each year of employment to a maximum of 5 months full and 5 months half pay after 5 years’ service

Occupational health support, physiotherapy support and a mental health and wellbeing clinic

Access to discounted Nexus Travel Corporate Pop Card

Why Work At Percy Hedley?

The Percy Hedley Foundation employs over 1000 people here in the North East, all with a diverse range of backgrounds, skills and education. Our team is united by our drive and compassion to provide the highest quality of service, care and support for people with disabilities in our region.

We’re the leading disability organisation in Tyne and Wear, and you’d be joining a team where you can make a real impact. As a Percy Hedley employee you get our full support, training opportunities, learning and development and commitment to your wellbeing.

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Residential Services Vacancies

Support Worker – Wansbeck

Posted on: 24/04/2026

Wansbeck House, Tankerville Terrace, Jesmond, Newcastle upon Tyne, NE2 3BB

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Night Support Worker – Leybourne (Female only)

Posted on: 09/04/2026

Leybourne, Killingworth, Newcastle upon Tyne, NE12 7AP

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Support Worker – Leybourne (Female only)

Posted on: 09/04/2026

Leybourne, Killingworth, Newcastle upon Tyne, NE12 7AP

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Support Worker – Tyne House (Female only)

Posted on: 09/04/2026

Tyne House, Tankerville Terrace, Jesmond, Newcastle upon Tyne, NE2 3BB

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Accredited Real Living Wage Employer

We’re proud to be an accredited Living Wage Employer, because we believe everyone working for us should have a decent standard of living. Join us and nearly 16,000 other leading employers in the UK and become an accredited Living Wage Employer.

Together, we are transforming millions of lives through decent pay and secure hours. We, and you, have changed the UK work landscape for the better.

Hive Employee Voice Certified 2024

We are proud to be Hive Employee Voice Certified! This demonstrates that we are dedicated to improving and empowering the employee experience through the power of employee voice.

Together, we’re shaping a workplace where every voice matters and success is celebrated!

Find Out More Here >

Disability Confident Employer

Here at Percy Hedley, we believe that our workforce should reflect the full depth that human diversity has to offer and that includes all the skills and talent that disabled people can bring to the table. With 18% of the UK working-age population being defined as disabled, we’re committed to playing a leading role in changing the culture and attitudes towards hiring disabled employees.

We welcome applications from all disabilities, ages, ethnicities, religions, sexualities, genders and cultural backgrounds.

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A Good Work Pledge Employer

We’re pleased to be awarded the Standard Good Work Pledge Award in 2025, for valuing and rewarding our workforce and promoting health and wellbeing. We’ve been recognised as paying a fair and decent wage, promoting job security and fulfillment, providing additional benefits to workers, zero-tolerance on exploitative employment practices. Whilst we also provide a safe and healthy working environment, provide opportunities for developing healthy lifestyles, and we have effective practices in supporting people with health conditions and disabilities to maintain and progress their employment with us.