Visiting our residential homes – changes to visiting policy, 28.07.20

The government published new guidance on visits to care homes on 22 July 2020

Visiting care homes during coronavirus

The new guidance sets out that we must contact the local director for public health to get agreement that we can start completing risk assessments and reviewing our policy.  On Friday 24 July, we received confirmation from public health that we can continue to offer visits.

Today, we reviewed our visits policy in line with the new government guidance.  Although the new guidance mirrors our current visitor policy across many areas, there are a number of changes we need to make to our policy in order to make sure that we are following the current guidance.

  • We will only be able to offer visits for one consistent visitor per resident
  • We will complete visiting plans for each resident
  • We will be asking all visitors to complete a test and trace form and sign up to a ‘responsible visitor protocol’
  • We’re asking all visitors to wear face coverings (unless any exemptions have been agreed with the home manager)

We’re updating our visitor information and will publish updated information later this week.

In the meantime, here is a summary of what you need to know:

Image summarising change in policy for visiting care homes